This Privacy Policy explains how Allen Trumbach, a licensed insurance agent with Prince Senior Health Services in Orlando, Florida (“I,” “we” or “us”), collects, uses and protects your information when you visit allen.prince-phi.com, fill out our forms, or talk with us by phone, email or text message.
Information we collect
- Information you give us: your name, phone number, email address and the details you include in a message or share during a plan review, such as your ZIP code, doctors, prescriptions and coverage needs.
- Consent records: whether you agreed to receive text messages, which type, and the date, time and form you used.
- Website information: basic technical data our website platform collects automatically, such as your browser type, device, IP address and the pages you visit. This may include cookies.
How we use your information
- To answer your questions and contact you about your request
- To schedule and hold appointments
- To compare plans you ask about and help you apply or enroll if you choose to
- To send the text messages and emails you agreed to receive
- To keep records required by law and by the insurance companies we represent
- To keep our website working and secure
How we share your information
We do not sell your personal information. We share it only as needed to serve you:
- Insurance companies whose plans you ask to apply for or enroll in
- Prince Senior Health Services, the insurance agency I work with, to service your request and meet agency record-keeping rules
- Service providers that help us run the business, such as our customer database, phone and text messaging, email and scheduling tools. They may use your information only to provide those services to us.
- When required by law, for example to respond to a subpoena or a regulator
Text messaging (SMS)
If you opt in to text messages from Allen Trumbach, we collect your mobile number and opt-in record only to send the messages you agreed to receive. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information may be shared with service providers that help us deliver messages, such as our messaging platform. All of the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
You can opt out at any time by replying STOP. Reply HELP for help. See our SMS Terms for details.
Your choices
- Text messages: reply STOP to any message.
- Email: use the unsubscribe link in any email.
- Phone calls: ask us to stop calling, and we will.
- Your information: contact us to ask what we hold about you or to correct or delete it. Some records must be kept to meet legal and insurance company requirements.
How we protect your information
We use reasonable safeguards to protect your information, such as access controls and secure, password-protected systems. No method of storing or sending information is 100% secure.
How long we keep it
We keep your information as long as we need it for the purposes above, and as long as the law and the insurance companies we represent require.
Children
This website is not meant for children under 13, and we do not knowingly collect information from them.
Links to other websites
Our pages may link to other websites, such as Medicare.gov. Their privacy practices are their own, so please read their policies.
Changes to this policy
We may update this policy from time to time. The effective date at the top shows when it last changed.
Contact us
Allen Trumbach, Licensed Insurance Agent with Prince Senior Health Services
Orlando, FL 32828
Phone: (727) 496-7752
Email: [email protected]